Consent to join the one.bio program

One Bio Inc., 2535 Capitol Oaks Dr. Ste 130, Sacramento, CA 95833. Questions: vitality@one.bio.

The short version

One Bio Inc. runs this program to learn how the way our fiber makes you feel helps people build a daily routine and keep using it, and to give you more personalized insights based on how our product affects your lifestyle and the way you feel.
You tap in the app each day you take your fiber and answer a short check-in once a week (about 2 minutes). You can also connect wearable devices you already own, which is optional.
We keep your data and analyze it inside One Bio. We may use your answers (your doses, check-ins and survey responses) for our business, including de-identified summaries for marketing, and to train models. Investors and partners see only de-identified summaries of your answers and of how people use the app, such as how consistently doses are logged and how long people stay.
Your device data is treated much more narrowly. We use it only to give you personalized insights in the app and for our own internal analysis. We never use it for marketing or advertising, never to train models, and never show it, or anything made from it, to investors, partners or anyone outside One Bio.
You can leave at any time and we will de-identify your data, or you can ask us to delete it.
This is not medical care. It is a company program, not a clinical trial.

Please read the rest and ask us anything before you decide. Taking part is your choice. We want what you share to come back to you as something useful: insights about how our fiber fits into your life.

What this program is, and is not

This is One Bio’s own program, paid for by One Bio. It is not a clinical trial and therefore no independent ethics board oversees it. We do not plan to publish results in scientific journals. The purpose of the program is to record how you feel after taking our fiber, to understand how that helps people build a daily routine and keep using it, and to give you more personalized service and insights. We may share de-identified, combined summaries of answers and of how people use the app (for example adherence and retention) with investors, partners and in company materials, but never anything made from device data. If our plans change in a way that affects your data or privacy, we will tell you first.

Who can take part

You can take part if you are at least 18, live in the United States, and have a smartphone that can run the app (iPhone; Android is experimental). We do not provide devices at this time. You can use any wearable or sensor you already own.

Our product is dietary fiber, and fiber can change digestion and, in some people, blood sugar. If you have diabetes or take insulin or other diabetes medicine, have a digestive or other medical condition, or take medicines, talk to your doctor before you start. Do not change your treatment because of anything in the app.

What you will do

Daily: open the app and tap “I took my fiber” when you take it. You can also record a dose you took earlier.
Weekly: answer a check-in of about 11 questions about how you felt, your energy, sleep quality, digestive comfort, bloating or gas, what your stools were usually like and how often you had a bowel movement, hunger and cravings, mood and stress, doses you missed, and anything unusual (illness, travel, antibiotics, a big diet change). You can add a short note.
Now and then we may send you a short survey. Taking it is optional.
Optional: connect devices you already own (below).
The app also sends us a small amount of technical information: which of your connected devices sent data recently, whether notifications are on, and your app version. We use it to tell you if a device stops sending data.

There is no set end date. You can stay as long as you like.

If you choose to share, you decide which devices. Depending on what you connect, the app reads:

Oura ring (through Oura): the app checks your sleep, readiness, heart rate and ring battery on your phone to confirm the connection works. In this version of the app it does not send those readings to us. We receive only whether the connection is working and when it last delivered data.
Apple Health (iPhone): heart rate, resting heart rate, heart rate variability, breathing rate, blood oxygen, sleeping wrist temperature, sleep, steps, active energy, workouts and VO2 max, from whichever watches, rings and apps write them there.
Smartwatches (through Health Connect on Android): heart rate and sleep.
Glucose sensors such as Abbott Lingo, Stelo or Dexcom G7 (through Apple Health, Health Connect or Dexcom): glucose readings.
Smart scales (through Apple Health or Health Connect): weight and body fat when available.

Apple Health and Health Connect ask you to choose which data types to share. Share only what you are comfortable with. The companies that make your devices have their own privacy policies. Your accounts with them stay yours.

If you skip this, we do not ask for access to any device or health data. You can add or remove a device any time from the Devices tab.

How we use your data

We treat two kinds of data differently.

Your answers are the doses you log, your weekly check-in answers and notes, and any surveys you take. If you join, we use your answers to:

run the program;
analyze them inside One Bio, including to understand how fiber affects how you feel and to improve our products and services;
give you more personalized insights into how our products affect your lifestyle and the way you feel;
keep the app secure and fix problems;
contact you about the program.

After we de-identify them, we also may:

use them to develop, train and test machine-learning models;
use summaries made from de-identified, combined answers in marketing, and in materials shared with investors and partners.

We may also show investors and partners de-identified, combined measures of how people use the app, such as how consistently doses are logged, how many people complete check-ins and how long people stay in the program. These are made from your answers and app activity, never from device data.

Your device data is what the app reads from Apple Health, Health Connect, Oura, WHOOP, Dexcom or any other device or sensor you connect. We use it only to:

give you personalized insights in the app;
analyze it inside One Bio, to check that the app and its insights work, to improve our app and products, and to understand how our fiber relates to your device readings and the way you feel;
keep the app secure and meet legal duties.

We do not use device data for marketing or advertising, and we do not use it to train or test models. We do not show device data, or summaries, numbers or charts made from it, to investors, partners or anyone outside One Bio. Some device companies also set their own rules for data that comes from them, such as keeping it for a shorter time or deleting it sooner when you ask. We follow those rules.

We will not sell your data. We will not use your health or device data to target advertising to you or to anyone. We will not use your name, photo or an identifiable personal story anywhere, including in marketing, without your separate written permission.

Possible risks and discomforts

Privacy. Your data is sensitive. We protect it with safeguards suited to sensitive data, but no online system is perfectly secure. If your data were exposed, it could embarrass you or be used in ways you did not intend.
De-identified data is not perfectly anonymous. Detailed answers and notes can sometimes be linked back to a person, especially if combined with other information. We remove direct identifiers, remove or scrub free-text notes, replace exact dates and times with less precise ones, and we commit not to try to re-identify anyone, but a small risk remains.
Models cannot forget. Once your de-identified answers have been used to train a model, we cannot take them back out.
Fiber. More fiber can cause gas, bloating, loose or hard stools or stomach discomfort, especially at first. These symptoms, if they occur, are generally mild and transitory but if they are severe and/or persistent, stop consuming the product. If necessary, seek medical care. Fiber can affect blood sugar. If you are taking medication and have concerns, speak to your doctor. See “Who can take part” above.
Personal questions. The weekly check-in asks about bowel habits and mood. To submit a check-in you answer every question, but you can choose “Later” and come back, and you can leave the program at any time.
Time. The daily tap and weekly check-in take a few minutes.

Possible benefits

You may not benefit directly. You may notice your own patterns, and what we learn may help us build better products. We also want to give you personalized insights drawn from your own logs, check-ins and shared device data. The current version of the app mainly records your information, so we cannot promise which insights you will see or when.

This is not medical care

The app does not diagnose, treat or prevent any condition. Any insights we show you are general information about your own patterns, not medical advice. Our alerts are about whether your devices are sending data, not about your health, and the app does not watch for emergencies. In an emergency, call 911. If you have health concerns, talk to your doctor.

Costs and payment

It costs you nothing to take part, other than your own phone, data plan, and any subscriptions your devices need (for example an Oura membership). We do not pay you for taking part.

Who sees your data, where it is kept, and for how long

Who sees it: One Bio staff who need it; service providers who host or process data for us under contract and may use it only for us (cloud hosting, email and text messaging, and support tools); investors and partners, who see only de-identified, combined summaries of your answers and of how people use the app, and never device data; and others only if the law requires it or you give separate permission.
Where: in the United States, on Amazon Web Services servers in Northern Virginia.
How long: we keep your data for as long as we run this program and develop our products, which may be indefinitely. It stays linked to you until you leave or ask us to delete it.
Protection: encryption in transit and at rest, and access limited to people who need it. Email and text are not secure, so please do not send health details that way.
If a data breach affects you, we will tell you as the law requires.

The Privacy Notice has the full details.

Leaving, or deleting your data

Taking part is voluntary. You can stop at any time without giving a reason.

Stop sharing device data only: disconnect the device in the app, or turn off access in Apple Health or Health Connect. You can keep tapping and doing the weekly check-in.
Leave the program: use Settings, Your data, Leave the program, or email vitality@one.bio. We stop collecting data from you. Within 45 days we de-identify the data we hold about you: we remove your name, email, phone, address, and any links to your accounts and devices. We keep the de-identified data, including anything already combined into analyses or used to train models, because it can no longer be traced to you.
Delete your data: use Settings, Your data, Delete my data, or email vitality@one.bio. Within 45 days we delete the data we hold about you from our systems and from providers who process it for us. If we need more time, we can extend once by 45 days and we will tell you why. Copies on backups are removed as backups rotate out, within 35 days. We cannot remove data that was already de-identified or combined into analyses or models before your request.
Some device companies, such as Oura, require us to delete their data sooner on request, and we will. In this version of the app we do not receive readings from Oura’s service.

You will not be treated worse for leaving or deleting.

Questions and concerns

What you are agreeing to

In the app you will see two separate choices. Only the first is required.

Join the program. “I have read the Consent, Privacy Notice and Participation Terms, and I agree to take part, including sending my information to One Bio’s servers and the uses of it that they describe.”
Device data (optional). Asked when you choose to connect devices: “I agree that One Bio may read the device data types I choose to share, as described above.”

We record which version of each document you accepted and when.